Question 1

What does MicroStudio do?

Accepted Answer

MicroStudio is a comprehensive credit risk management platform designed for microfinance institutions (MFIs). The platform automates tasks, reducing manual effort and ensuring efficiency. It also provides real-time insights to help MFIs make data-driven credit risk decisions, improve portfolio analytics, dynamic loan loss provisioning (IFRS 9 ECL), risk-based profitability analysis, and enhance financial inclusion.

Question 2

Is this platform suitable for small MFIs or only large institutions?

Accepted Answer

MicroStudio is built for organizations of all sizes. Its scalable architecture allows small MFIs to start with essential features and expand as they grow. We offer flexible pricing, ensuring that both small and large institutions can tailor the platform to their needs.

Question 3

What’s your pricing model?

Accepted Answer

Our pricing model includes:
One-time Implementation Fee – Covers initial setup and customization.
Annual Maintenance Fee – Covers system updates and support.
Annual Data Storage Fee – Based on usage and storage requirements.

Question 4

Do you provide training for our team?

Accepted Answer

Yes, we provide comprehensive training, detailed documentation, and a dedicated support team to assist with any queries or issues.

Question 5

Can we integrate with existing tools (e.g., accounting software, loan management system)?

Accepted Answer

Yes, MicroStudio supports API integrations, allowing seamless connectivity with existing tools such as accounting software, loan management system, and other third-party applications.

Question 6

What devices are supported?

Accepted Answer

Currently, the platform is designed for laptops and desktops only.

Question 7

Can we customize dashboards and reports?

Accepted Answer

Yes, during the initial setup, we customize dashboards to display key metrics,  alerts and notifications based on your KPIs. Additionally, third-party applications can be integrated within the platform to enhance reporting capabilities.

Question 8

Is there a free trial or demo?

Accepted Answer

Yes, we offer a demo and free trial upon request.

Question 9

What’s the contract length?

Accepted Answer

We offer flexible contract terms minimum being 1 year. However, payments are made annually.

Question 10

Can the platform grow with our institution?

Accepted Answer

Yes, MicroStudio is highly scalable. As your institution expands, the platform can adapt and scale to meet your growing needs.

Frequently asked questions