Frequently asked questions

MicroStudio is a comprehensive credit risk management platform designed for microfinance institutions (MFIs). The platform automates tasks, reducing manual effort and ensuring efficiency. It also provides real-time insights to help MFIs make data-driven credit risk decisions, improve portfolio analytics, dynamic loan loss provisioning (IFRS 9 ECL), risk-based profitability analysis, and enhance financial inclusion.

MicroStudio is built for organizations of all sizes. Its scalable architecture allows small MFIs to start with essential features and expand as they grow. We offer flexible pricing, ensuring that both small and large institutions can tailor the platform to their needs.

Our pricing model includes:

• One-time Implementation Fee – Covers initial setup and customization.

• Annual Maintenance Fee – Covers system updates and support.

• Annual Data Storage Fee – Based on usage and storage requirements.

Yes, we provide comprehensive training, detailed documentation, and a dedicated support team to assist with any queries or issues.

Yes, MicroStudio supports API integrations, allowing seamless connectivity with existing tools such as accounting software, loan management system, and other third-party applications.

Currently, the platform is designed for laptops and desktops only.

Yes, during the initial setup, we customize dashboards to display key metrics, alerts and notifications based on your KPIs. Additionally, third-party applications can be integrated within the platform to enhance reporting capabilities.

Yes, we offer a demo and free trial upon request.

We offer flexible contract terms minimum being 1 year. However, payments are made annually.

Yes, MicroStudio is highly scalable. As your institution expands, the platform can adapt and scale to meet your growing needs.